LESCO Complaint
Introduction
Are you not satisfied with LESCO’s services? Do you have some issues with LESCO services? Do you have complaints regarding LESCO BILL Services? Do you want to inquire something about Lesco services or want to contact any representative of LESCO?
Don’t worry, we are here to assist you in contacting LESCO representatives. We will give you the contact information for LESCO and guide you to share your problem with the LESCO Complaint Management System.
You may not be satisfied with any product or service offered by LESCO and you want to contact its management for a solution to your issue. If you are looking for the right person for the right job then we will guide you to reaching your objective.
What is a Customer Complaint Management System CCMS?
When any customer has an issue, he/she can contact any representative of the LESCO or lodge any complaint against LESCO. To counter these issues and to communicate with complainants LESCO has designed a Customer Complaint Management System.
It assists LESCO in countering and resolving the complaints filed by customers. It also helps to keep a record of complaints for future use and to increase the quality of services provided by Lesco.
You can check your LESCO duplicate bill online for free by visiting lescoebill.pk
How a Customer Can Register a LESCO Complaint?
There are many ways to lodge a complaint against LESCO regarding its services or other issues faced by customers. They range from manual to online. Here we discuss these methods briefly to assist the customers/consumers.
Now you can apply online for new connections by visiting LESCO New Connection.
Calling a Toll-Free Number
The easiest way to register a complaint against LESCO is by dialling a toll-free number:
0800-00118
This is free of cost and has a 24-hour active number. Customers can call any time and register a complaint against LESCO. These calls are recorded and solved on top priority.
If you have issues regarding power breakdown or irregular load shedding, just call and your complaint will be resolved immediately.
If you have other issues regarding any facility provided by LESCO, you can also call and get a response from this service. It is a very useful service provided by LESCO to its customers.m
Customer Services Centers
LESCO has made many customer service centres to facilitate its customers. If any customer has any issue regarding any service of LESCO, he/she can visit any nearest customer service centre to lodge any complaint.
Or if any customer wants to inquire about any service of LESCO, he/she can visit any service centre to ask about his/her query. He/she will be dealt with with care and in a professional manner.
Through A Web Portal
LESCO has designed a web portal for its customers to launch their complaints online. You need to go to the official website of the LESCO Customers Complaint Management System ( CCMS ).
The web portal is user-friendly and easy to use. Once you open the page you just need to complete a few steps and give some information to complete the process.
Here we will share a list of customer service centers’ numbers for the aid of customers so that they can register their complaints easily from their homes.
LESCO headquarters,
22-A Queens Road Lahore:
Ph: 042-99205248
- Customers Services Centre Echra Lahore
Shah Jamal Signal, FreuzPur Road
Ph: 042-3429118
- Customers Services Centre, Central Circle
Near Said Pur Grid, Multan Road Lahore
Ph: 042-99260166
- Customers Services Centre Northern Circle
Ravi Road Lahore
Ph: 042-99205076
- Customers Services Centre Southern Circle
Ghazi Road Defence Lahore
Ph: 042-99264305
Wapda Road Shalamar Town Lahore
Ph: 042-99250044
- Customers Services Centre Township Lahore
Township Grid at Chandni Chowk Lahore
Ph: 042-99262201
- Customers Services Centre Shaikhopura
Lesco Complex Near Regal Chowk, Sargodha Road Shaikhopura
Ph: 056-9200204-05
- Customers Services Centre Okara
Baynazir Road,132kv Grid Okara
Ph: 044-2527440-1
- Customers Services Centre Kasur
Wapda Colony, Kham Karan Road Kasur
Ph: 049-9239166
To calculate your Lesco bill visit LESCO Bill Calculator.
Steps to Complain Online
You need to follow the following steps to complete the process online.
- First of all, you need to provide the complainant’s name.
- Mobile number
- Email address
- Home address
- Nearest place
- Complaint category
- Complaint type
- Complaint details
- Upload file ( if any )
- Register Complaint
These are simple steps and information required to complain online.
Customer Facilitation Center
LESCO has launched a customer facilitation centre to cope with issues regarding the complaints of its customers. Now, customers can complain directly by calling toll-free number 111-000-118. It is 24 hours 7 days a week facility. A customer can call at any time and make a complaint about any issue he faces like power outrage, voltage instability, transformer replacement etc.
Benefits of Customer Complaint Management System
LESCO is working hard to provide quality services to its customers and make innovations regularly to serve in a better way. Customer Complaint Management System is designed to help customers on their doorstep. Customers having any issue regarding the services of LESCO can make a complaint very easily.
Lesco has introduced an SMS service regarding monthly meter readings, you will get SMS alerts for your meter readings as soon as the meter reader has done his job. You can register yourself easily by visiting LESCO SMS Registration.
How to Track a Complaint?
- Customers can track their complaints very easily with the complaints management system.
- When a customer complains, he gets a ticket number assigned to his/her complaint.
- By using this special number he/she can track the status of his/her complaint.
If, unfortunately, their complaint is not entertained, they can track their complaint online by just visiting the LESCO Customer Complaint Management System CCMS. On the home page, there are some tabs regarding lodging and tracking of complaints on top.
We can track our complaints by reference number and by ticket number. The reference number is our customer reference number printed on the LESCO BILL. Another option is by ticket number, the number which is assigned to our complaint when we lodged it.
By providing the required information we can track our complaint and see its status whether it is resolved or not.